Customer Satisfaction and Complaint

Çağatay Kablo is "customer oriented" company. With all of our products we aim the customer satisfaction. Our production processes are shaped according to customer demands and expectations. We continuously improve our processes according to customer satisfaction results. We aim to establish long-term relationships with our customers.

In this context, our customer satisfaction and customer complaints policy;

» To make customer satisfaction permanent,

» To follow whether customer requirements are met,

» Evaluating the changing expectations of the customer,

» To inform our employees about customer expectations and complaints,

» Carrying out product development activities according to customer complaints,

» To perceive the positive and negative feedback of our customers as "gifts",

» Using resources according to customer feedback,

» To handle customer demands and complaints within the legal framework,

» Making necessary improvements and updates based on customer complaints,

» Customer satisfaction is among the most basic objectives.

 

Istanbul / TURKEY
Fevzi Paşa Mah. Söğüt Cad. No:2 34586 Değirmenköy / Silivri / İstanbul
+90 212 738 84 84 (Pbx)
+90 212 738 84 87
sekreter@cagataykablo.com
Skopje / NORTH MACEDONIA
Technological Industrial Development Zone Skopje 1. No. 4 Skopje / Macedonia
+389 2 551 42 60 (pbx)
+389 2 551 42 60 (pbx)
skopje@cagataykablo.com
Çağatay Kablo San. ve Tic. A.Ş. 2019 © All Rights Reserved.

Customer Satisfaction and Complaint

Çağatay Kablo is "customer oriented" company. With all of our products we aim the customer satisfaction. Our production processes are shaped according to customer demands and expectations. We continuously improve our processes according to customer satisfaction results. We aim to establish long-term relationships with our customers.

In this context, our customer satisfaction and customer complaints policy;

» To make customer satisfaction permanent,

» To follow whether customer requirements are met,

» Evaluating the changing expectations of the customer,

» To inform our employees about customer expectations and complaints,

» Carrying out product development activities according to customer complaints,

» To perceive the positive and negative feedback of our customers as "gifts",

» Using resources according to customer feedback,

» To handle customer demands and complaints within the legal framework,

» Making necessary improvements and updates based on customer complaints,

» Customer satisfaction is among the most basic objectives.

 

Istanbul / TURKEY
Fevzi Paşa Mah. Söğüt Cad. No:2 34586 Değirmenköy / Silivri / İstanbul
+90 212 738 84 84 (Pbx)
+90 212 738 84 87
sekreter@cagataykablo.com
Skopje / NORTH MACEDONIA
Technological Industrial Development Zone Skopje 1. No. 4 Skopje / Macedonia
+389 2 551 42 60 (pbx)
+389 2 551 42 60 (pbx)
skopje@cagataykablo.com
Çağatay Kablo San. ve Tic. A.Ş. 2019 © All Rights Reserved.

Customer Satisfaction and Complaint

Çağatay Kablo is "customer oriented" company. With all of our products we aim the customer satisfaction. Our production processes are shaped according to customer demands and expectations. We continuously improve our processes according to customer satisfaction results. We aim to establish long-term relationships with our customers.

In this context, our customer satisfaction and customer complaints policy;

» To make customer satisfaction permanent,

» To follow whether customer requirements are met,

» Evaluating the changing expectations of the customer,

» To inform our employees about customer expectations and complaints,

» Carrying out product development activities according to customer complaints,

» To perceive the positive and negative feedback of our customers as "gifts",

» Using resources according to customer feedback,

» To handle customer demands and complaints within the legal framework,

» Making necessary improvements and updates based on customer complaints,

» Customer satisfaction is among the most basic objectives.

 

Istanbul / TURKEY
Fevzi Paşa Mah. Söğüt Cad. No:2 34586 Değirmenköy / Silivri / İstanbul
+90 212 738 84 84 (Pbx)
+90 212 738 84 87
sekreter@cagataykablo.com
Skopje / NORTH MACEDONIA
Technological Industrial Development Zone Skopje 1. No. 4 Skopje / Macedonia
+389 2 551 42 60 (pbx)
+389 2 551 42 60 (pbx)
skopje@cagataykablo.com
Çağatay Kablo San. ve Tic. A.Ş. 2019 © All Rights Reserved.